Frequently Asked Questions
Everything you need to know about bringing curated design into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I track my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What should I do if my item arrives damaged?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage to arrange a replacement.
Are your products covered by a warranty?
Most of our furniture and lighting fixtures come with a 1-year limited manufacturer's warranty covering defects in materials and workmanship under normal household use.